up:: Content
author:: Calo Amico
full title:: Write More, Design Less
url: Link
Highlights
- Barnlund’s transactional model of communication, according to which interactions occur within a shared reality that arises from a mutual assessment of social, relational, and cultural contexts and is shaped by cues such as environment and body language.
- it’s so much easier to match someone else’s language than to limit our word choice to the intersection of our world and theirs.